As a Counselor at CA Human Services and an individual entering the field of social work, I have formed my career around listening. I am reminded of a client I worked
I’ve found that, in addition to being patient, validating my clients’ feelings really helps them better cope with those feelings and better control their reactions. This is a lesson that all of us could benefit from in our lives. When others’ reactions confound us, it may be more practical to
validate their feelings than to struggle to understand their behavior.