Communication is a key skill needed to be independent. Sit in on an evening shift with a CA Adult Programs counselor as she integrates communication skill building into day-to-day with our residents in the Adult Programs house located in Richmond, VA.
I’ve found that, in addition to being patient, validating my clients’ feelings really helps them better cope with those feelings and better control their reactions. This is a lesson that all of us could benefit from in our lives. When others’ reactions confound us, it may be more practical to
validate their feelings than to struggle to understand their behavior.